At NexGenn Technologies, accessible from our website, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by NexGenn Technologies and how we use it, specifically regarding our marketing campaigns and lead generation efforts.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at aftab@nexgenntechnologies.com.
1. Information We Collect
When you interact with our website or fill out our contact forms (including forms served via Google Ads Lead Extensions), we may ask you to provide certain personally identifiable information that can be used to contact or identify you. The personal information that we collect includes, but is not limited to:
- Your Name, Email Address, and Phone Number
- Project Description and Requirements
- Company Name and Product Information
- Manufacturer Audit Form Data (including manufacturing processes, scale, and operational challenges)
- Enquiry-Process Information (such as budget, timeline, and decision-making roles)
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and services.
- Improve, personalize, and expand our website offerings.
- Understand and analyze how you use our website.
- Communicate with you directly to provide updates, project quotes, and consultations.
- Send you emails or SMS messages regarding your inquiry.
- Find and prevent fraud.
3. Analytics, Advertising, and Tracking
We use various analytics and marketing tools to measure website performance and promote our business:
- Google Ads Lead Forms: When you submit your information via a Google Lead Form extension, the data is sent directly to NexGenn Technologies. We use this data strictly to contact you regarding your expressed interest.
- Meta Pixel & Conversions API: We utilize Meta (Facebook/Instagram) tracking technologies to measure ad performance, optimize delivery, and build targeted audiences. This may involve securely hashing and transmitting certain form submission data to Meta to track successful conversions.
- UTM and Referral Data: When you visit our site or submit a form, we may collect UTM parameters (source, medium, campaign) and referral URLs to understand which marketing efforts led to your inquiry.
- Analytics and Cookies: We use standard cookies, web beacons, and analytics software to track user behavior, improve site performance, and serve personalized content. You can manage or disable cookies through your browser settings.
- Users may opt-out of personalized Google advertising by visiting Google Ads Settings, and manage Meta ad preferences in their Facebook account settings.
4. Data Sharing and Protection
We do not sell, trade, or rent your personal identification information to others. We restrict access to personal information to our employees, contractors, and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations.
Your data is stored securely on our encrypted servers and is used purely for business communication and project management between you and NexGenn Technologies.
5. Your Data Protection Rights & Deletion Requests
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure (Data Deletion): You have the right to request that we securely delete your personal data from our databases, CRM, and marketing lists.
How to Request Deletion: If you would like your data permanently removed from our systems, simply email aftab@nexgenntechnologies.com with the subject line "Data Deletion Request". We will process your request and confirm deletion within 14 days.
If you make a request regarding any other data rights, we have one month to respond to you.
6. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:
NexGenn Technologies
Phone: +91 7387522331
Email: aftab@nexgenntechnologies.com
